SmartFAQ Assistant replies to enquiries, captures leads, sends personalised birthday and anniversary greetings — automatically. Set up in minutes. No coding required.
Every day, small business owners lose customers and opportunities because of this:
Customers message at 11pm asking about prices or availability. You're asleep. They go to your competitor.
"What are your prices?" "Are you open on Sunday?" "Where are you located?" You answer these 20 times a week.
Customers feel forgotten between visits. A timely birthday or anniversary greeting keeps you top-of-mind and builds loyalty.
No technical skills needed. We set everything up for you.
Our AI reads your website and creates a complete FAQ database — your services, prices, locations, hours, and more. No manual data entry. Update it any time with one click.
Use a spare SIM or existing business number. Scan one QR code to connect. Your AI assistant goes live on WhatsApp — the platform your customers already use daily.
Your dashboard shows every conversation, captured lead, and callback in real time. Add contacts to receive automated birthday and anniversary greetings. Export to CSV. Full control from your phone.
Built specifically for Singapore small businesses
Built on Anthropic's Claude — one of the world's most advanced AI models. Answers naturally, understands context, never sounds robotic.
Runs on the WhatsApp number your customers already message. No new app, no website chatbot — instant familiarity.
When a customer is ready to buy or book, the bot captures their name, phone, and enquiry. Every lead saved to your dashboard automatically.
Automatically detects and replies in your customer's language — English, Mandarin, Malay, Tamil, and more. No setup needed.
When customers ask about current promotions, events, or anything needing live data, your bot searches the web and answers accurately.
See bot status, all leads, FAQ entries, and analytics from one mobile-friendly dashboard. Export leads to CSV. Manage everything without SSH or code.
Customers who want to speak to a real person can request a callback. You get notified instantly — no one slips through the cracks.
Add, edit, or delete FAQ entries manually from your dashboard. Your custom entries survive website re-scrapes — always stays accurate.
Updated your prices or services? Click "Re-scrape" and your bot's knowledge updates automatically. Always accurate, always current.
Customers book appointments via WhatsApp. Multi-staff scheduling, block time, 24-hour reminders, and no double bookings.
Read every customer chat, reply from the dashboard, and toggle Human Takeover per contact. Full visibility into every conversation.
Turn the FAQ bot on or off with one tap — from WhatsApp or your dashboard. When the bot is off, customers receive a polite "unavailable" message once. When you're ready again, just turn it back on.
No more manual scheduling. Your bot checks availability, shows open slots, and confirms bookings instantly — all within the WhatsApp chat.
Each staff member has their own schedule, working hours, and days off. The bot shows who's available and lets customers choose.
Block specific hours for lunch, training, or personal time. Visual daily calendar shows bookings per staff at a glance.
Owner gets a WhatsApp alert with full booking details. Customer receives a booking summary and a 24-hour reminder before their appointment.
Availability is checked in real-time when the booking is created. Two customers can never book the same slot.
Never forget a birthday or anniversary again. Your bot sends AI-written, personalised WhatsApp messages to every contact — automatically.
Sends a warm, personalised birthday message to each contact on their birthday. Reference their interests, business, or notes for a genuine personal touch.
Track every greeting sent with full delivery logs. See which contacts received messages, when they were sent, and verify delivery — all from your dashboard.
Remember client anniversaries and milestones. A thoughtful message at the right moment turns a customer into a loyal advocate.
Add contacts manually or import from CSV. Set which occasions to send, view greeting history, and control everything from your dashboard.
Stop flying blind. Read every customer conversation, jump in personally when needed, and hand it back to the bot — all from your dashboard.
Every message between your bot and a customer — visible in your dashboard. Search by contact, filter by date. Nothing hidden.
Toggle a switch to pause the bot for a specific customer. You take over, handle the conversation personally, then hand it back to the bot when done.
Type and send WhatsApp messages directly from your dashboard — no need to pick up the phone. Your replies appear in the customer's WhatsApp instantly.
See at a glance which conversations have new messages waiting. Prioritise the conversations that need your attention first.
If customers contact you on WhatsApp, SmartFAQ Assistant works for you
Monthly subscription — no long-term contract. Cancel anytime.
One-time setup fee covers installation, configuration, and onboarding.
Multiple bots, integrations with your booking system, or a fully custom AI workflow? Message us and we'll put together a tailored solution.
All prices in SGD. Cancel any time — no lock-in contracts.
We understand the local market — multi-language, SGT support, local holidays. Data stored in Singapore.
We handle the full setup. You just scan a QR code and you're live — typically within one business day.
Cancel anytime. Your leads data is always yours to export. We earn your business every month.
Not sure which plan fits, or want to see a demo first? Drop your details and we'll reach out on WhatsApp within 24 hours.
Ready to go? Pick a plan above and subscribe in under 2 minutes.
Thanks! We'll reach out on WhatsApp within 24 hours.
Philip from Aureus Automation will set everything up for you.
We'll contact you on WhatsApp to get you set up. No spam, no hard sell.
Or message us directly on WhatsApp:
Chat with us (+65 8778 4828)Give every agent or advisor on your team their own AI WhatsApp assistant — under your agency brand. A powerful recruitment edge, and a tool that helps your team close more.
Help your agents respond to leads 24/7, capture prospects automatically, and stay top-of-mind with every client through personalised birthday and anniversary greetings.
View Full Proposal →Give your advisors an AI that pre-qualifies prospects, handles after-hours enquiries, and nurtures their client book with personalised birthday and anniversary greetings.
View Full Proposal →Agency Starter from SGD 500/month · Supports up to 30 agents · Dedicated private server · White-label branding